Standard Terms and Conditions

The Supplier: Grease Busters

ABN: 30 974 057 425

Location: 17 Markham Avenue, Runaway Bay QLD 4216

Version: 1.7

Published: Oct 2024

1. Background

The Standard Terms of Agreement between Grease Busters (“Supplier”) and its customer (“Customer”) are
established for the Supplier services specified to the Customer as described in the quotation, and the Customer desires to engage the Supplier for these services under the terms set forth herein.

The Supplier warrants that it has in place all insurances required by law, including public liability insurance and
workers’ compensation insurance.

2. Services

The Supplier will perform the general services in a professional and timely manner as set out in Supplier
quotation. Additional Services may be offered and accepted where the Parties agree in advance of the service
delivery date and as described in the Supplier quotation.

2.1 General Services

a) Kitchen Canopy

    • Full chemical clean of stainless/galvanised kitchen canopy(s)
    • Chemical clean of all accessible internal areas within each kitchen canopy
    • Chemical clean of all kitchen canopy filter frames (only)
    • Full chemical clean of kitchen canopy's fascia area
    • Full chemical clean of all accessible areas of splashback
    • Full polish of all stainless areas of kitchen canopy

b) Roof Exhaust Fan Unit

    • Roof extraction system inspection (if safely accessible)
    • Full chemical clean of all accessible internal areas within fan unit, including motor unit and
      blades
    • Full chemical clean of all accessible external areas of fan unit & vertical ductwork housing
    • Chemical clean of roof area directly around fan unit to remove any built-up grease & fat
      deposits

2.2 Exclusions

    • Filter cleaning or exchange
    • Accessory cleaning services including but not limited to, general cleaning of floors, walls or
      ceilings, equipment or other sundry items

3. Acceptance of Terms

By placing an order with or accepting a quotation the Supplier and the Customer agrees to be bound by these
Terms and Conditions.

4. Performance

The Supplier shall perform the services in accordance with industry standards and in a manner that meets the
specifications outlined in this Agreement. The Supplier agrees to, upon full payment, provide a certification of
compliance document for fire safety, and to address any concerns raised by the Customer in a timely manner.

Note. GOVERNMENT COMPLIANCE.
All commercial kitchens are required to have exhaust systems cleaned at regular 6 or 12 monthly intervals
(depending on volume of sales) to comply with Australian Standard 1851 Routine Service of Fire Protection
Systems and Equipment.

5. Payment

The Customer agrees to pay the Supplier the fee for the services provided. Payment is due within 7 days from
the date of the invoice. Acceptable payment methods include pre-payment direct debit and of credit card.

5.1. Late Payment Penalties

If payment is not received by the due date, the following penalties will apply:

    • A late fee of 20% of the total invoice amount may be charged for each week or part thereof that the payment is overdue.
    • Additionally, and the Supplier reserves the right to suspend any ongoing services or orders until the outstanding balance is settled.

6. Confidentiality

Both parties agree to keep all confidential information received from the other party secure and not to disclose it to any third party without prior written consent, except as required by law. This obligation of confidentiality shall survive the termination of this Agreement.

7. Equipment

Any equipment provided by the Supplier for the performance of the services shall remain the property of the
Supplier unless otherwise agreed upon in writing. The Customer agrees, where applicable, to take proper care
of such equipment and return it in good condition upon request.

8. Non-Exclusivity

This Agreement does not create an exclusive relationship between the parties. The Supplier reserves the right
to provide services to other clients, and the Customer may engage other suppliers for similar services.

9. Indemnification

The Customer agrees to indemnify, defend, and hold harmless the Supplier from any and all claims, damages,
liabilities, losses, and expenses (including reasonable attorney's fees) arising out of or related to the Customer's use of the services provided under this Agreement.

10. Modification of Agreement

Any modifications to this Agreement must be made in writing and signed by both parties. No oral modifications shall be effective.

11. Entire Agreement

These Terms and Conditions constitute the entire agreement between the Customer and the Supplier regarding the subject matter hereof and supersede all prior agreements and understandings, whether written or oral.

12. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of Queensland, Australia. Any
disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts
located in Queensland, Australia.

13. Severability

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall
continue in full force and effect.

14. Waiver

The failure of either party to enforce any right or provision of this Agreement shall not be deemed a waiver of
such right or provision or any other right or provision in this Agreement.

15. Changes to Terms

The Supplier reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website or notifying the Customer directly